Heavy overcrowding on trains and at city stations is reducing Sydney Trains’ network productivity, increasing dwell times and slowing down the movement of trains through the city.
Sydney’s major CBD railway stations - Central, Town Hall and Wynyard - are heavily congested during the morning and afternoon peak periods.
Currently, many Sydney Trains city services exceed 135% capacity during peak periods, the level at which services run late and passengers experience heavy overcrowding on trains and at stations.